Privacy Notice: EEA/Switzerland/UK Residents
Last Updated: 14 July 2026
- INTRODUCTION AND SCOPE
This data protection and privacy notice (this “Privacy Notice”) describes how Datwyler Switzerland Inc., Militärstrasse, 76467 Schattdorf, Switzerland and its affiliates (including those listed below) (“Datwyler”, “us“, “we“, or “our“) collect, handle, share, use, and otherwise process the personal data of users (“Users”). Our affiliates include:
- Dätwyler Holding AG
- Alvest AG
- Dätwyler AG
- Dätwyler IT Services AG
- Dätwyler IT Services SIA
- Dätwyler IT Services India LLP
- Datwyler Pharma Packaging Belgium NV
- Datwyler Pharma Packaging USA Inc.
- Datwyler Pharma Packaging USA Middletown (Branch)
- Datwyler Pharma Packaging Italy srl
- Datwyler Pharma Packaging (Yantai) Co., Ltd.
- Datwyler Pharma Packaging India Private Limited
- Datwyler Pharma Packaging Deutschland GmbH
- Dätwyler Schweiz AG
- POHL Immobilien AG
- Dätwyler Sealing Solutions Italy S.p.A.
- Datwyler do Brasil Ltda.
- Dätwyler Sealing Solutions Deutschland Verwaltungs GmbH
- Dätwyler Sealing Solutions Deutschland GmbH & Co. KG
- Datwyler Sealing Technologies Mexico S DE RL DE CV
- Datwyler Sealing Technologies Mexico S DE RL DE CV
- Datwyler Sealing Technologies CZ s.r.o.
- Datwyler Sealing Technologies Ukraine JSC
- Datwyler Korea Inc.
- Dätwyler Sealing Technologies (Anhui) Co., Ltd.
- CTSystems AG
- Datwyler Parco Holdings Inc.
- Parco LLC
- Parco Double E LLC (Dallas, TX)
- Olympian Machine, Gray, LA (Branch)
- TST, Montgomery, AL (Branch)
- Q Holdco LLC (Delaware) (incl. Maquila Assets)
- Quality Synthetic Rubber (Hong Kong) Ltd.
- Quality Synthetic Rubber (Dongguan) Co., Ltd.
- Lexington Rubber Group Inc. (Delaware)
- Q Seals de Mexico S DE RL DE CV
- TAC Materials Inc. (Twinsburg)
- Qventas (Mexico) S DE RL CV
This Privacy Notice is only applicable to our processing of User’s personal data in connection with:
- www.datwylersealing.com, datwyler.com, www.bins.com.br and any sub-domains of the foregoing (including healthcare.datwyler.com, mobility.datwyler.com, connectors.datwyler.com, careers.datwyler.com and reports.datwyler.com) (collectively, the “Websites”), and
- any other services, transaction, sites or applications that reference this Privacy Notice (collectively, the “Services”).
In addition, this Privacy Notice applies only to the personal data of Users who are located in the European Economic Area (EEA), Switzerland or the United Kingdom (UK). Certain services or information offered on the portal may be subject to a different privacy notice or policy. In such instances, a separate privacy notice or policy will be made available and apply.
Each of the Datwyler entities listed above is a controller of Users’ personal data that is processed in accordance with this Privacy Notice. If we process personal data as a data processor, we will process such personal data in accordance with the terms of the contract we have with the third party for whom we act as data processor, and this Privacy Notice shall not apply to the processing of such personal data.
This Privacy Notice, the Websites, and the Services are only intended for employees and other staff at Datwyler’s business customers, such as commodity managers and research engineers, and not for individual consumers. To receive this notice in another format, please contact us using the contact details in section 11 below.
- WHAT PERSONAL DATA DO WE PROCESS AND HOW IS IT COLLECTED
Users may provide to us (whether by uploading, email, registering for media releases, or otherwise) the following types of personal data when using the Services, which we may then collect, use, store and/or transfer in accordance with this Privacy Notice:
| Type of personal data | Personal data includes: |
| Contact Data | Physical address (billing and delivery)Email addressTelephone numbers and/or other contact numbers (ex. Fax number) |
| Identity Data | First nameLast nameUsername or similar identifierTitle, Industry, job title, and other information relating to the company you work for |
| Financial Data | Bank accountPayment card detailsTax code and/or VAT number |
| Profile Data | Username and passwordDetails of quotations, purchases and deliveriesInterestsPreferencesFeedbackSurvey responses |
| Transaction Data | Details about payments to and from UsersDetails of quotations, purchases and deliveries |
| Marketing and Communications Data | Preferences in receiving marketing from us and third parties Communication preferences |
The following types of personal data may be automatically logged when Users access and use the Services, which we may then collect, use, store and/or transfer in accordance with this Privacy Notice:
| Type of personal data | Personal data includes: |
| Technical Data | Cookies – see Cookies policyWeb Beacons – see section 5Internet protocol (IP) addressLogin dataBrowser type and versionTime zone setting and locationBrowser plug-in types and versionsOperating system and platformOther technology on the devices used to access the Services |
| Usage Data | Information about how the Services are used |
2.1 Cookies
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings on the Cookie Settings link below. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. If you would like to get more information about cookies, you can consult our Cookie Settings and our Cookie Policy.
2.2 Special Categories of Personal Data
We do not collect any special categories of personal data about Users (this includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about Users’ health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
2.3 Children
The features, programs, promotions and other aspects of our Services requiring the submission of personal data are not intended for children. We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian of a child under the age of 13 and believe they have disclosed personal to us, please contact us using the contact details at section 11 below. A parent or guardian of a child under the age of 13 may review and request deletion of such child’s personal data as well as prohibit the use thereof.
- HOW WE USE PERSONAL DATA
| Purpose | Type of personal data | Lawful basis for processing | Details |
| To monitor the use of the Services | Technical Data | Legitimate interests | To operate our business and Websites and to improve the functionality and content of the Services. |
| To provide our products and services | Identity DataContact DataFinancial DataTransaction Data | Necessary to fulfil our contracts with Users | To enable us to provide our products and services to Users and to provide webinars and improve investor relations. Unless expressly agreed otherwise, we do not store Users’ credit card information on our system; it is only used to process Users’ transactions. |
| To contact Users who request such contact (including via the contact us page) | Identity DataContact Data | Consent | To respond to Users’ contact requests. |
| To create and maintain User accounts (including the MyAccount capability) | Identity DataContact DataTechnical DataUsage DataProfile Data | Legitimate interests | To enable Users to use the Services, which may include access to account details (past orders, product inventory, past quote and configuration requests, order status, account conditions). |
| To manage and protect our business and the Services (including complying with a legal obligation, performing corporate operations and restructuring, troubleshooting, analyzing data, testing, performing system maintenance, reporting and hosting of data) | Identity DataContact DataTechnical Data | Legitimate interests | To manage our business and ensure the effective provision of the Services. To prevent fraud. |
| To undertake identification verification | Identity DataContact Data | Legitimate interests | To protect our business and to prevent fraud. |
| To use data analytics to improve the Services and develop of AI-powered analytics | Technical DataUsage DataMarketing and Communications Data | Consent Legitimate interests | To keep the Services updated and relevant and to optimize our Websites. To develop our business and inform our marketing strategy. |
| To send personal marketing and promotional materials to Users as individuals, including newsletters | Identity DataContact DataMarketing and Communications Data | ConsentLegitimate interests | To promote our products and services. |
| To send marketing and promotional materials to Users in a business context, including newsletters | Identity DataContact DataMarketing and Communications Data | Consent | To promote our products and services. |
| To enable Users to complete a survey | Identity DataContact DataProfile DataUsage Data | Legitimate interests | To obtain feedback from Users on our products and services so that we can make improvements to them. |
If a User has provided consent to processing and subsequently withdraws that consent, we may still process that User’s personal data where we have another lawful basis for doing so.
Where we need to collect personal data by law or under the terms of a contract that we have with a User and the User fails to provide that personal data when requested, we may not be able to perform the contract we have with the User (for example, to provide access to the Services).
- SHARING OF PERSONAL DATA
We may share Users’ information with the following categories of third parties:
| Third Party | Description |
| Service Providers | Our service providers include third parties (including HubSpot) that provide us with services such as IT services, hosting services, administration services and other business process services, and marketing services. Such third parties will act as our processors. |
| Distributors | Our distributors may require Users’ personal data in order to fulfil orders. |
| Suppliers | Users’ personal data might be shared with our suppliers where Users require bespoke products or services and such details need to be shared with our suppliers. |
| Professional advisors | We may need to provide Users’ personal data to our professional advisers that provide services to us. Our professional advisors include lawyers, accountants, bankers, auditors and insurers. Such third parties may act as our processors or independent controllers. |
| Authorities | We may disclose personal data where required in order to respond to requests from regulatory or governmental authorities, court orders, legal process, or to establish or exercise our legal rights or defend against legal claims. It may also be necessary for us |
| Other Third Parties | We may share Users’ personal data with third parties to whom we may choose to transact business with. We may share Users’ personal data with third parties to whom we may choose to sell, transfer or merge parts of our business or our assets (including in relation to restructuring/insolvency situations). Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use Users’ personal data in the same way as set out in this Privacy Notice. Users’ personal data may be a transferred asset in any sale of all or part of our business. |
| Affiliates | Users’ personal data might also be transmitted within the group of which we are members for internal administrative purposes. |
We require all our data processors and any other third party that we provide Users’ personal data to respect the security of Users’ personal data and to treat it in accordance with applicable law.
We do not allow our data processors to use Users’ personal data for their own purposes and only permits them to process Users’ personal data for specified purposes and in accordance with our instructions.
Please see Section 6 below for information on international transfers to such third parties.
4.1 Plug Ins
a) YouTube
We may integrate YouTube videos into our Websites. These are stored on www.youtube.com and can be played directly from our Websites. These are all integrated into the “extended data protection mode,” i.e. no data about Users will be transmitted to YouTube if the Users don’t play the videos.
If a User plays the video, YouTube receives information that the User has accessed the corresponding subpage of our Websites and will also receive personal data of the User. We have no control over this data transmission. This is regardless of whether the User has a YouTube account through which they are logged in, or whether no user account exists. If the User is logged in to their YouTube account, this data will be assigned directly to their account. If a User does not wish such access data to be assigned to their YouTube profile, they should ensure they are not signed into their YouTube device prior to playing the video.
YouTube will process Users’ personal data in accordance with its privacy notice, which Users should review.
b) Facebook
The Websites may contain programs and plug-ins from the social network Facebook. This is the button with the Facebook logo and the corresponding “Share on” message. The social network is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter Facebook). All data processing processes in this context are not carried out by us, but rather by Facebook. Facebook will process Users’ personal data in accordance with its privacy notice, which Users should review.
c) X and LinkedIn
“Tailored Audiences” and “Conversion Tracking” by X and LinkedIn may offer the opportunity to target existing Users who have visited the Websites with relevant campaigns. This is done by X and LinkedIn using a website tag to store anonymized User data. When a User visits our Websites and consents to the use of X or LinkedIn cookies, an X or LinkedIn cookie is placed in the browser.
We will adhere to the guidelines for Conversion Tracking and Tailored Audiences of the X, if X cookies are used.
Users who wish to deactivate interest-based advertising on X can do so, for example, via the respective unsubscribe mechanism defined by Twitter.
X and LinkedIn will process Users’ personal data in accordance with their privacy notices, which Users should review.
- MARKETING
We may send such Users marketing communications (including newsletters) if they have requested such communications from us or if they have purchased goods or services from us and they have not opted out of receiving future marketing communications.
5.1 Third Party Marketing Companies
We will obtain Users’ explicit consent before we share their personal data with any company outside of our group of companies for marketing purposes.
5.2 Opt-Out
If a User does not wish to receive marketing information from us, the User can opt-out by contacting us using the contact details at section 11 below or by clicking the opt-out link in our electronic marketing communications.
5.3 Web Beacons
Where you have consented to receive our marketing emails, our marketing emails will contain so-called web beacons to track Users’ behavior when interacting with such emails.
These are single-pixel image files that link to our Websites and enable us to evaluate Users’ behaviour. Links in our marketing emails also contain these files. The data received from web beacons is collected on a personal basis, the IDs are linked to Users’ other personal data held by us, for marketing and optimisation purposes. Users can object to this tracking at any time by unsubscribing from our marketing communications in accordance with the above process. Users can also stop such tracking by deactivating the display of images by default in their e-mail client. In this case, however, the email may not be displayed in full and Users may not be able to use all the functions. If Users then display the images manually, the tracking mentioned above takes place.][1]
- INTERNATIONAL TRANSFERS
Users’ personal data collected by us in the UK, EEA or Switzerland may be transferred outside of the UK, the EEA or Switzerland (as applicable) to those third parties specified in Section 4 above; however, in such circumstances we will ensure positive adequacy decisions or failing this appropriate and suitable safeguards (such as ensuring applicable standard contractual clauses or the relevant equivalent are in place) or failing these any other valid means permitted by applicable law that have been adopted or approved by the UK Government, the European Commission or the Swiss Federal Council (as applicable) are applicable and, if so, utilised, as necessary. For such transfers the Users can obtain more information about the countries to which their personal data is transferred and copies of the additional measures put in place by contacting us using the contact details at section 11 below.
- AUTOMATED DECISION MAKING
We do not make any decisions regarding Users solely using automated decision making (including profiling) based on Users’ personal data.
- RETENTION OF PERSONAL DATA
We will only retain Users’ personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of the personal data, the purposes for which we process the personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for personal data are available from us on request using the contact details at section 11 below.
- LEGAL RIGHTS
Users may have the following rights, as data subjects, under applicable data protection laws in relation to their personal data:
| User’s right | Description |
| Request access to the User’s personal data | This enables the User to receive a copy of its personal data that we hold and to check that we are lawfully processing it. Users will not have to pay a fee to access their personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if a User’s request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with the User’s request in these circumstances. |
| Request rectification of the personal data that we hold about the User | The User can require us to correct any mistakes in the User’s personal data. The User must provide us with enough information to identify the User (e.g., username, institution’s details) and let us know the information that is incorrect and what it should be replaced with. |
| Request erasure of the User’s personal data | This enables the User to ask us to delete or remove the User’s personal data where there is no permitted reason for us to continue to process it. The User can ask us to erase the User’s personal data where: the User does not believe that we need the User’s personal data in order to process it for the purposes set out in this Privacy Notice;if the User has given us consent to process the User’s personal data, the User withdraws that consent and we cannot otherwise legally process the User’s personal data; the User objects to our processing and we do not have any legitimate interests that mean we can continue to process the User’s personal data; orthe User’s personal data has been processed unlawfully or has not been erased when it should have been. |
| Object to processing of the User’s personal data | Where we are relying on a legitimate interest (or those of a third party) and there is something about the User’s particular situation that makes the User want to object to processing on this ground as the User feels it impacts on the User’s fundamental rights and freedoms. The User also has the right to object where we are processing the User’s personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process the User’s personal data which override the User’s rights and freedoms. |
| Request restriction of processing of the User’s personal data | This enables the User to ask us to suspend the processing of the User’s personal data in the following scenarios: if the User wants us to establish the accuracy of the personal data; where our use of the personal data is unlawful but the User does not want us to erase it; where the User needs us to hold the personal data even if we no longer require it as the User needs it to establish, exercise or defend legal claims; or the User has objected to our use of the personal data, but we need to verify whether we have overriding legitimate grounds to use it. |
| Request the transfer of the User’s personal data to the User or to a third party | The User can require us to provide to the User, or a third party the User has chosen, the User’s personal data in a structured, commonly used, machine-readable format. This right only applies to automated personal data that the User initially provided consent for us to use or where we used the personal data to perform a contract with the User. |
| Withdraw consent at any time where we are relying on consent to process the User’s personal data | This will not affect the lawfulness of any processing carried out before the User withdraws its consent. If the User withdraws its consent, we may not be able to provide the User with access to the Services or certain functionalities. We will advise the User if this is the case at the time that the User withdraws consent. |
To exercise any of the rights set out above, please contact us using the contact details provided in section 11 below. Where the User has any such rights under applicable laws, we will respond to any such rights that a User wants to exercise within one (1) month of receiving the request, unless the request is complex, in which case it may take longer.
We may need to request specific information from a User to help it confirm that User’s identity and that User’s right to access its personal data (or to exercise any of its other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact the User to ask it for further information in relation to its request to speed up our response.
Please be aware that there are exceptions and exemptions that apply to some of the rights, which we will apply in accordance with the applicable data protection laws.
In addition to the above rights, Users have the right to lodge a complaint with a supervisory authority, where they are located, where they work, or where an alleged violation of the applicable data protection law has occurred. Contact details for applicable Data Protection Authorities can be found using the links below:
- European Economic Area: https://edpb.europa.eu/about-edpb/board/members_en
- United Kingdom: https://ico.org.uk/global/contact-us/
- Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
We would, however, appreciate the chance to handle your concerns directly prior to a complaint being filed, so please contact us directly as listed in section 11 below if you have any concerns.
- LINKS TO OTHER WEBSITES
Our Services may contain links to other websites. These websites may have separate privacy and data collection practices, independent of our practices, and Users’ use and access to such sites is subject to those terms and policies. We have no responsibility or liability for these independent policies or actions and we are not responsible for the privacy practice or the content of such websites.
- HOW TO CONTACT US
To ask any questions regarding this Privacy Notice or to exercise any rights, please contact us using the following contact details:
Address: Datwyler Switzerland Inc., Militärstrasse, 76467 Schattdorf, Switzerland
Telephone: +41 41 875 11 23
Email: dataprivacy@datwyler.com
- AMENDMENTS TO THIS PRIVACY NOTICE
This Privacy Notice may be revised from time to time, including where we add new features and services, as laws change, and as industry privacy and security best practices evolve. We display a “Last Updated” date in at the top of this Privacy Notice so it is clear when there has been a change. If we make any change to this Privacy Notice regarding use or disclosure of personal data, we will provide notice on the Websites and as otherwise required. Small changes or changes that do not significantly affect Users’ privacy interests may be made at any time and without prior notice.